Unit 34: Business Systems
Unit code M/508/0589
Unit level 5
Credit value 15
The aim of this
unit is to introduce students to the theoretical basis for business systems and
their practical application. Students will understand and appreciate how
business systems support the achievement of organisational objectives, particularly
through the management of information and the use of Information Communications
Technology (ICT) to gain a competitive advantage. Students will explore the
role of systems within organisations, the management of business systems and
analytical tools and techniques for monitoring and measuring control and
completion of this unit students will have developed sufficient knowledge and
understanding of the practical application of a business system to be able to
utilise this ‘tool’ as a more effective and efficient manager. Students will
also be able to contribute to the design of a business system in a workplace
By the end of
this unit a student will be able to:
1. Evaluate the contribution of business
systems to organisational performance.
2. Analyse the internal and external
factors which have an impact on systems and processes.
3. Apply a range of analytical tools and
techniques to business systems.
4. Recommend improvements in organisational
processes and systems.
the contribution of business systems to organisational performance
effectiveness and efficiency of an organisation:
of business systems vs business processes.
do business systems enable complex organisations to function?
do business systems restrict or promote sustainable organisational performance?
business systems. Perceptions and perspectives of systems.
Systems Thinking approach and the use of Systems Thinking. Strategic approach
to business systems.
systems and the global context.
the internal and external factors which have an impact on systems and processes
constraints and the analysis of internal and external factors:
the theory of constraints.
to identify the weakest link and how to manage it.
technology to have a competitive edge including virtual facilities management,
improving broadband capability and using cloud technology.
the external and internal interoperability of systems. Environmental analysis
restrictions that influence systems and processes.
impact of organisational structures and employee motivation. Different levels
systems design and development.
LO3 Apply a
range of analytical tools and techniques to business systems
analytical tools in the context of a business system:
the most appropriate tool for the context and situation. Systems analysis.
mapping. Reverse engineering. Stakeholder analysis. CATWOE analysis.
Recommend improvements in organisational processes and systems
design, implementation and monitoring of changes to a business system:
of ICT in business improvement. Data analysis and management.
control and delivery using appropriate methods and techniques.
Outcomes and Assessment Criteria
LO1 Evaluate the contribution of business systems
to organisational performance
the overall context and environment in which businesses operate. Defining
functions, systems and processes.
the different types of business systems that are found in an organisation and
assess how they contribute to sustainable organisational performance.
M1 Conduct an
in-depth evaluation of the business environment and business systems related
to sustainable organisational performance.
LO1 and LO2
D1 Critically evaluate the external and internal
factors that influence business systems within an organisational context and
demonstrate how they contribute to sustainable organisational performance.
LO2 Analyse the internal and external factors which
have an impact on systems and processes
the internal and external factors that impact on business systems and
the constraints and the benefits of external and internal impacts upon
systems and processes.
analyse the impact of the wider internal and external environment on business
systems, supported by application of appropriate concepts and theories.
LO3 Apply a range of analytical tools and
techniques to business systems
LO3 and LO4
D2 Develop an evidence- based critical analysis of
a business system strategy, presenting recommendations to improve systems
efficiency within an organisation.
P5 Apply a
range of techniques to test and improve business systems efficiency within an
M3 Assess the
effectiveness of applying a range of techniques to test and improve business
LO4 Recommend improvements in organisational
processes and systems
justified recommendations for improving existing business systems to enhance
organisational efficiency and quality in an organisational context.
M4 Present an
evidence- based evaluation of an organisation’s existing data infrastructure,
making actionable and tangible recommendations for improvements.