Learning outcomes covered
LO1: Analyse employee
knowledge, skills and behaviours required by HR professionals.
▪ LO2: Analyse the factors to be considered when implementing and
evaluating inclusive learning and development to drive sustainable business
▪ LO3: Apply knowledge and understanding to the ways in which
high-performance working (HPW) contributes to employee engagement and
▪ LO4: Evaluate ways in which performance management, collaborative
working and effective communication can support high-performance culture and
Workplace learning and development
programs empower people to gain new skills and grow professionally. Employees
are more likely to be engaged at work when companies offer learning and
development opportunities. A focus on learning and development can also
increase retention. Since every company has its own values and culture, there
are many ways to make learning and development programs successful.
UK has a clear
training plan in which they decided to establish their own academy that
clearly works on achieving the vision of the organization. The company grows
their team for future leaders by offering a lifetime of learning from
apprenticeships, graduate programmes and on the job training. Employees at
all levels are systematically encouraged to consider how they upgrade their
knowledge and skills. The academy basically focused on developing a
commercially driven work force –developing both functional expertise and an
entrepreneurial mindset that will drive business forward – Nestle had been
offering apprenticeships for more than 40 years.
Similarly, Abbott’s development program offers six areas of focus: finance,
IT, manufacturing, quality assurance, engineering, and environmental health.
Within those tracks, participants can choose a variety of learning paths, or
disciplines within the field. After two to three years, program participants
graduate with a well-rounded skill set and broad understanding of their focus
ü Amazon, as part of their onboarding process, all
new employees participate in a month- long training and leadership program.
This allows new employees to better acclimate themselves to a new company
environment, while also building confidence and professional skills along the
way. For example, in order to promote continued advancement at Amazon, the
Career Choice program was created in 2012. The program offers a variety of
educational benefits for all hourly employees that have worked at Amazon for
as little as a year. Benefits for the Career Choice program include a 95%
tuition reimbursement for employees to take courses and buy textbooks in
in-demand fields. Additionally, “A Virtual Contact Center” is offered as a
training resource for employees to work from home (Updyke, 2019)
as mentioned above, many companies made an effort to create a culture of
learning and reaped benefits in terms of employee productivity and enhanced
Note: You are
encouraged to use relevant and applicable template for professional
In relation to importance of
professional development, consider that you are working for two years in
reputable organization as an assistant in department, after you earned the
Higher National Diploma in business recently, you took advantage of the
career progression opportunity in your corporation and started applying for
higher jobs in the same company, unfortunately, you always get the answer
from the departments head that you are not qualified and appropriate for this
jobs. You caught the attention of one of the department managers. That person
gave you advice about how to approach new jobs in this corporation in a
positive light instead of a negative light through the continuous
As being your mentor, that
department manager asked you to do research (in the form of a Report)
regarding importance of professional development plan and its impact on
individual and organizational performance.
appropriate and professional knowledge, skills and expected behaviours
related to a specific Job Title that are required by HR
completed personal skills audit. Following such analysis, you will analyse
the gap between the existing level of education, skills and behaviour and
what is expected to achieve high performance on the job with the highest
level of professionalism.
consideration the training and development programmes offered by companies
analyse the differences between organizational and individual learning,
training and development.
relevant and applicable learning cycle theories, produce professional
development plan by critically analysing the importance of continuous
professional development plan to drive sustainable business performance.
Considering the importance of continuous professional development plan and
its impact on business performance:
High-performance work contributes to employee engagement, competitive
advantage and provide organisational benefits in case of declined profit,
high employee turnover and lack of innovation.
Evaluate by providing real-life examples in the form of best practices and
different approaches used in High Performance Work for performance management
(i.e. collaborative working) leading to learning culture, employee engagement