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LO1 Differentiate between the role of a leader and the function of a manager

Post Date: 19 - Dec - 2019

BTEC HND Business

Assignment Brief

Unit 4

Management and Operations

Unit level


Unit code


Unit type


Assignment title

Operations management

Purpose of this assignment

The aim of this assignment is to assess students understanding of the leadership and management; the difference between a manager and a leader, traits, characteristics, the functions of a manager and role of a leader in an organisational context. In addition, the assignment will cover concepts and approaches to operations management and the role of management in ensuring efficient and effective operations.

Task 1 (LOs 1&2)

Scenario 1

You work for a large city-based organisation (choose any organisation) which is looking to prepare its staff for future leadership and management roles. You have been tasked to come up with a report on adopting a Leadership and Management Development programme. They have requested your expertise to demystify between what the experts term ‘Leadership’ and ‘Management’. They would also like to see your recommendations on what you feel about the Situational and Contingency theories of leadership and how they could adopt the key principles into an appropriate programme of development for the organisation.

Compile a report (approx. 1000 to 1500 words) analysing;

a)      Differences and similarities between a leader and manager considering their roles and characteristics.

b)      the functions of a manager according to Fayol and how a manager in your organisation performs these functions using various examples

c)       Situational leadership, systems leadership and contingency leadership using various scenarios in your organisation to support your explanation.

Task 2 – (LOs 3&4)

Scenario 2

You work as a manager of a large retail store such as a supermarket or building materials store. You have been invited to give a talk in a seminar to a group of students about operations management.

Prepare a briefing paper for the seminar evaluating;

·         Different approaches to operations management using examples in your store.

·         Your role and functions as a store manager with regards to operations management.

·         The importance of operations management regarding your store.

·         Key factors that can influence the operations management for your store from a wider business perspective.

Assessment criteria (these are for evidence purpose only; they are not the questions)




LO1 Differentiate between the role of a leader and the function of a manager

LO1 & 2

D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts.

P1 Define and compare the different roles and characteristics of a leader and a manager.

M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying a range of theories and concepts.

LO2 Apply the role of a leader and the function of a manager in given contexts

P2 Examine examples of how the role of a leader and the function of a manager apply in different situational contexts.

P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency.

M2 Assess the strengths and weaknesses of different approaches to situations within the work environment.

LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation

LO3 & 4

D2 Critically evaluate application of operations management and factors that impact on the wider business environment.

P4 Explain the key approaches to operations management and the role that leaders and managers play.


P5 Explain the importance and value of operations management in achieving business objectives.


M3 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business objectives.

LO4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

P6 Assess the factors within the business environment that impact upon operational management and decision-making by leaders and managers.

M4 Analyse how these different factors affect the business environment and wider community.

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