1 Understand the role of administrative

Fundamentals of Administrative Management

Unit aims

This unit explores the role and function of administrative management in organisations and within the management profession. Learners will become familiar with the communication tools necessary for this business function and will examine the role of ICT in administrative management.

Learners who aspire to managerial positions in business and administration will develop the fundamental knowledge and understanding, and the analytical and evaluative skills necessary for such job roles.

Unit level

4

Unit code

Y/505/9199

GLH

60

Credit value

15

Unit grading structure

Pass

Assessment guidance

To achieve this unit, learners must achieve the learning outcomes and meet the standards specified by the assessment criteria for the unit.

Additional assessment guidance is provided on the ATHE sample assignment brief. Learners will approach the sample assignment from a theoretical perspective. However actual examples taken from the learners’ personal experience in employment or from research should be used to demonstrate understanding. This is especially true for LO3. Learners will need to apply their knowledge and understanding by analysing the strengths and weaknesses of a chosen organisation’s communication system, recommending how this organisation’s communication system can be improved. Learners will therefore need access to information relating to a suitable organisation’s communication system.

Learning outcomes

The learner will:

1 Understand the role of administrative

1.1 Outline the role of administrative management management

1.2 Explain how the role of the administrative manager relates to the functions of management

1.3 Evaluate the role of the administrative manager in the context of the administrative management function

2  Understand administrative systems

2.1 Describe the main features of administrative systems employed in different types of organisations

2.2 Explain how organisations manage information flows

2.3 Evaluate the role of information and communication technology (ICT) in supporting administration

3  Understand the role of communication in communication in organisations

3.1 Evaluate the different models of organisations

3.2 Analyse the strengths and weaknesses of an organisation’s communication system

3.3 Recommend how an organisation’s communication system can be improved