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01 / 12 / 2019
Know how HR data should be recorded, managed and stored
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01 / 12 / 2019
Understand what data needs to be collected to support HR practices
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01 / 12 / 2019
Understand the provision of accommodation services in diverse contexts
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01 / 12 / 2019
Understand services provided by the rooms division in diverse contexts
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01 / 12 / 2019
Understand the procedural requirements that impact on bar and cellar management techniques
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01 / 12 / 2019
Understand different food and beverage production and service styles
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01 / 12 / 2019
Understand systems and equipment used for volume food production in different contexts
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01 / 12 / 2019
Understand how food business operators can ensure compliance with food safety legislation
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01 / 12 / 2019
Understand how to manage physical resources within own area of responsibility
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01 / 12 / 2019
Understand methods of monitoring sales team performance
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01 / 12 / 2019
Understand customer service policies within business and service contexts
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01 / 12 / 2019
Understand financial reporting systems and processes
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01 / 12 / 2019
Understand the role of training in the development of effective teams
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01 / 12 / 2019
Understand requirements placed on hospitality organisations by legal, regulatory, ethical and social responsibilities
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